People with disabilities believe government should lead in accessibility inclusion, as well as compliance with ADA standards

Esper House noted that a disabled interviewee indicated that local government should be the leaders but “they are one of the least accessible to people using assistive technology. They should be hiring more people with disabilities”. Another disabled person indicated that it took them several weeks to apply for women’s small business certification. They figured out how to do it with sighted help and an advanced screen reader. She indicated that “the design of it would have made it better, people knowing what they are doing for compatibility with assistive technology”.